Account - the primary means of accessing to the non-public portions of the Online Learning Agreement platform and for using the Services. The term Account includes the Student’s personal profile and is used to identify them as well as to provide them with a variety of administrative tools.

Erasmus Dashboard - an integrated software solution for Supporting HEIs in managing Erasmus+ mobilities operating in their professional activity. Erasmus Dashboard includes the Erasmus Dashboard web site at, as well as all web documents (including images, php- and html files), software, hardware, databases, interfaces, connected media, documentation, applications, updates, version upgrades, and other related components or materials that make up or contribute to the features and functionality of Erasmus Dashboard, including any data, documents, works and other materials added by the Provider.

GDPR - the Regulation 2016/679/EU of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

HEI - Higher Education Institution.

Main Institutional Account – constitutes the reference Account for a given HEI. the holder of this Account has the responsibility over all the Staff Accounts of the relevant institution.

The Main Institutional Account holder, when acting as a Data Processor for the given HEI is responsible for establishing and maintaining a record of all personal data processing activities.

The same HEI, also in the person of the holders of the Main Institutional Account and the relevant Staff Accounts, is also required to ensure that any personal data contained in the various Accounts referable to that HEI has been uploaded, processed and/or communicated in full compliance with the GDPR.

Online Learning Agreement - an integrated software solution for supporting students to manage their Erasmus+ mobilities. Online Learning Agreement includes the Online Learning Agreement web site at, as well as all web documents (including images, php- and html files), software, hardware, databases, interfaces, connected media, documentation, applications, updates, version upgrades, and other related components or materials that make up or contribute to the features and functionality of the Online Learning Agreement, including any data, documents, works and other materials added by the Provider. Also referred to as OLA. The Online Learning Agreement platform is hosted on the EUF website.

Organisation – the entity which accepts/receives a student for traineeship.

Personal Data - any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Processing - any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Provider or EUF or We - non-profit foundation European University Foundation - Campus Europae that, in concert with its member universities, has created and operates Erasmus Dashboard as well as Online Learning Agreement, the Erasmus Without Papers, and the Erasmus+ App and offers the Services.

Services - any services provided or made available by the Provider via the Erasmus Dashboard and the Online Learning Agreement platforms as well as relevant interconnected tools or relating thereto.

Student - a natural person applying to study at an HEI, using the OLA system, namely via the Online Learning Agreement platform or any Services.

User- Student, HEI or an Organisation.

Terms & Conditions

This document (T&Cs) contains the description of the terms and conditions of use of the Online Learning Agreement platform and the services made available through the relative platform. As further detailed below, these T&Cs apply to Students being registered users of the Online Learning Agreement platform (Registered Users), as well as to HEIs and Organisations who access the platform for the purposes of signing and executing OLAs (Unregistered Users, and jointly with the Registered Users, simply Users).

Acceptance of T&Cs

When creating an Account on the OLA platform, Students are explicitly asked to accept these T&Cs. If for any reason this is not the case, accessing an Account held at the OLA platform, uploading data to any Account, and/or using any of the Services connected to the OLA platform will still be considered as implicit acceptance of these T&Cs. This includes the access to any documentation or data within the platform for the purposes of signing and executing an OLA, with regards to Unregistered Users.

Please also note that acceptance of these T&Cs also implies that you have read, understood and accepted the OLA platform Privacy Policy, which can be found at the following link.

By accepting this T&Cs, and the connected Privacy Policy, the physical persons acting on behalf of an HEI or Organisation represent that they are acting on behalf of such entity and that they either have the legal authority to also bind them to the present T&Cs or the authority to act in the manner and within the limits arising from the permissions and delegations delegated to them, thus binding the relevant HEI or Organisation to the T&Cs.

Please note that these T&Cs are also intended to define certain obligations, commitments and allocations of responsibility between the Provider and the HEIs and Organisations from a Data Protection perspective.

Access to the OLA platform

The Online Learning Agreement platform is open to the following categories of Users:

1) Erasmus+ Students participating in EU funded study mobility programs from and to HEIs being Erasmus Charter for Higher Education holders.

2) Students participating in EU funded traineeship mobility programs to Organisations.

3) HEIs whose Student is participating in a mobility program or which are the recipient of a Student participating in a mobility program.

4) Organisations which are the recipient of a Student participating in a traineeship mobility program.

Students under both categories 1 and 2 may only be individuals of legal age or individuals under their country legal age of majority who have nonetheless obtained specific consent, pursuant to their applicable legislation, to participate in the aforementioned programs.

Users under categories 3 and 4 have a limited access to the platform, limitedly to the necessity to sign and execute the agreements. In particular, the signatory HEIs may access the platform only after receiving the to-be-signed agreement from the relevant Student; and the signatory Organisations may access the platform only after receiving the to-be-signed agreement from the relevant Student and HEI.

Each User is fully responsible for the truthfulness and ongoing updating of all information relating to themselves, regardless of them being a Registered or Unregistered User, as well as the truthfulness of all information uploaded by them, regardless of who such information relates to.

In any case, EUF reserves the right at any time to ask for confirmation and/or proof of the truthfulness of the above-mentioned information, including confirmation of the positions held by the reference persons of the HEIs and Organisations having access to the Online Learning Agreement platform, as well as the fact that such persons have the power to commit themselves on behalf of said HEIs or Organisations.

Use of the Online Learning Agreement platform and related Services in violation of the terms of these T&Cs, in particular in the absence of the requirements set forth herein, as well as the provision of false information to obtain access to the platform, will result in the immediate termination of any infringing Account, at the sole and absolute discretion of EUF.

Account use and access

Each Account must refer to a single natural person, identified at the time of its creation, and may not be shared between multiple users or individual persons in general. Violation of the foregoing may result in termination of Accounts at EUF’s sole and absolute discretion.

HEIs and Organisations are directly responsible for keeping any uploaded data relating to them up to date. This also applies with regards to their contact data, or any other data uploaded in relation with the Online Learning Agreement platform or in general the Services. In case of failure to update the contact data of any entity, EUF will have the right, at its sole discretion, to continue to consider the person indicated as the contact person for the relevant HEI or Organisation, and therefore also able to commit said HEI or Organisation towards EUF.

Students’ data correctness in on the other hand direct responsibility of the uploading entity, whether the same Students or another User, but keeping such data up to date is responsibility of the relevant Student.

Obligations and responsibilities

Users are fully responsible to safeguard their access credentials - including in the sense of the combination of email and password - and to hold EUF, or in any case the entities managing the Online Learning Agreement platform, harmless from any damages that may be suffered by EUF itself or by third parties due to the unauthorized disclosure, use and distribution of such credentials, unless such damages are due to wilful misconduct or gross negligence by EUF.

Users must immediately notify EUF at of: (a) any Account-related abuse; (b) the unauthorized disclosure, use and distribution of their Account credentials by or to any third party.

Following such notification, EUF will renew the credentials of the respective Account and/or take any other measures reasonably necessary to protect the same including, if necessary, its deletion.

Notwithstanding the above disclosures, EUF reserves the right at any time to request confirmation and/or proof of identity of the individuals associated with any Accounts, also in order to ensure that there is no unauthorised access to the Online Learning Agreement platform.

Each User is solely responsible for (and ensures) the following:

  1. If they are uploading Personal Data regarding a different individual, they obtained consent and permission to upload their Personal Data onto the Erasmus Dashboard platform. If the data relates to individuals under the age of 18, such consent must have been obtained in accordance with the relevant national legislation, and in any case, the retention of this data must be approved in derogation of what is indicated in the relevant Privacy Policy, which can be found at the following link, in relation to the Personal Data of minors. EUF will be considered the Data Controller in relation to the above-mentioned Personal Data only with regard to the Processing carried out within the Online Learning Agreement platform, after the upload of the above-mentioned Personal Data, in full compliance with the mentioned Privacy Policy. Conversely, any User who uploads Personal Data independently manages any previous processing, ensuring EUF at least: (i) performing such processing in full compliance with the GDPR; (ii) having obtained any necessary consent, as mentioned above, to upload personal data to the platform, regardless of the specific purpose for which such data is being communicated and will be used; and (iii) having shown/communicated/forwarded to each relevant individual the Privacy Policy relating to the Erasmus Dashboard.

  2. The content they upload complies with all applicable laws and regulations, such as not being offensive, harassing, invasive of another's privacy, hateful, or otherwise unlawful.

  3. The content they upload does not require obtaining a license from or paying any fees and/or royalties by EUF to any third party for the performance of any Services that the Users have chosen to be performed by EUF or for the exercise of any rights granted in the present T&Cs. If not, Users will be solely responsible for obtaining said licenses and paying said fees and/or royalties.

  4. The content they upload is not harmful (for example does not entail/contain viruses, worms and other destructive codes) and does not contain any programs that overload or interfere with the work of the platform or distort the content uploaded by other Users.

Use of the Online Learning Agreement platform, related Accounts, and related Services, in violation of any of the above commitments may result in termination of Accounts and prohibition of use of the platform at the sole discretion of EUF.

In addition, Users agree to hold EUF and any person or entity attributable to it, as well as the entities operating the Online Learning Agreement platform and the services, harmless from any and all adverse consequences, damages, claims, demands for payment, and costs that may arise by reason of a breach attributable to them of the above commitments or other commitments made under these T&Cs.

EUF also cannot be held responsible for the improper or illegal use of accessible information of users by other users.

In general, and notwithstanding the above, any data or piece of information shared on the platform shall not contain any material and/or statement which violates or infringes in any way upon the rights of others; which is unlawful, offensive or invasive of privacy or publicity rights; which gives rise to civil liability or otherwise violates any applicable law. The EUF, at its sole discretion, reserves the right to remove any data or piece of information that it deems inappropriate or to be failing to comply with these T&Cs . In such cases, the EUF will also notify the affected Users.

EUF shall not be liable for any loss, damage or personal injury to any User or their property or other caused or suffered in connection with the use of the Online Learning Agreement platform or related Services, or related to any information collected therein. By accepting these T&Cs, Users expressly agree to the above disclaimer and accept the risks associated with it.

Should they become aware of any violation of these T&Cs, including by another User, Users are required to promptly notify EUF at the email address

Termination of accounts

Regardless of what is stated elsewhere in these T&Cs, an Account remains open and operational until: (i) the reference person of such Account terminates such Account; (ii) EUF determines that such Account has become inactive or in any case that there are no longer reasons to keep the relevant data stored; or (iii) EUF determines to sanction a violation of these T&Cs by terminating such Account.

Data protection specifications

Taking into account what is indicated in point 1 of the list in the section entitled “obligations and responsibilities”, and although there is cooperation in showing/communicating/sending to each Data Subject the Online Learning Agreement platform Privacy Policy, EUF and the Users by accepting these T&Cs agree that no circumstances of joint controllership or Data Controller - Data Processor type relationships in between the same exist in relation to the use of the platform and any other related Services.

In particular, EUF decides autonomously the purposes and methods of Processing the Personal Data it collects in relation to such platform, acting to provide the Services to Users, while HEIs and Organisations act autonomously with regards to any Data which is communicated to them. The EUF has no responsibility nor power over the Processing carried out by HEIs and Organisations with Data they have or receive.

Therefore, considering the above, there is no need for any data processing agreement between EUF on the one hand and HEIs or Organisations on the other hand. Nor can these T&Cs be considered as such, although, for the purposes of complementarity and clarity, they contain specifications and commitments related to the protection of Personal Data in relation to the platform, and the Accounts and Services related thereto.

Consent to communication

The information Users publish on Online Learning Agreement platform is not necessarily anonymous. In particular, contact information related to any Account may be freely accessed and used for communications strictly related to the Online Learning Agreement platform by Users or EUF.

EUF may at any time contact the Users in order to request more information about the data they submitted upon the registration of the Accounts or in any other instances, to ensure that the validation procedure in line with the highest security standards, or to handle any potential issues, obstacles, or concerns that may arise.


EUF makes good faith efforts to maintain information collected in relation to the Services in a secure operating environment that is not available to the public and is accessible only by authorized employees, agents or contractors, and verifies the identity of Users before they can access any information stored in relation to the Online Learning Agreement platform.

Users are nonetheless ultimately responsible for the security of their login ID and password and they must take care when using and storing them. We recommend that they do not divulge their password to anyone, that they log out of their accounts at the end of each computer session to ensure that others cannot access their personal information, especially if they share a computer with someone else or are using a computer in a public place. Users shall not forget that they are fully responsible for the use of their accounts.

Google Login and eduGAIN

When users access the Services using their Google login or eduGAIN dataset, EUF only uses the relevant API to verify their account and ensure security of their data. EUF only fetches the authentication data and never uses any of the users’ personal information for purposes beyond the limited and express purpose of the Services experience without getting specific opt-in consent from them.

EUF will tendentially not use stale data. We can cache or store data we have obtained through the Google or eduGAIN API but to the extent reasonably possible within the context of the Services we will use updated data recently fetched in order to ensure the proper coordination of Services based on the specifications communicated by individual users.

EUF will not attempt to discover the identity of any Google or eduGAIN user unless the user consents to share their identity via the Google-approved authorisation procedure or any similar feature. This prohibition includes identifying users by correlating Google button reporting data from Google with any other data owned.

Further information regarding Google Login is present on the Privacy Policy related to the Online Learning Agreement platform and on Google’s websites.

Choice of Law and choice of Forum

Any dispute related to the present T&Cs concerning their application, binding nature, interpretation, whether directly or indirectly, shall be governed by the law of Luxembourg.

In case any such dispute cannot be settled amicably between the Users and EUF, it shall be submitted to the exclusive jurisdiction of the courts of Luxembourg.

Contact Information

European University Foundation (RCS Luxembourg G190)

Château de Munsbach, 31,

rue du Parc, 5374 Munsbach, Luxembourg                                                                   


If users have any questions about the present T&Cs or wish to withdraw their approval thereof, the may contact EUF at the following e-mail address

Any withdrawal or termination in relation to a specific User of these T&Cs, or the Online Learning Agreement platform in general, will not affect in any way the responsibilities that have arisen upon Users up to that point, or in any case the responsibilities that may arise in the future in relation to activities carried out or events occurring during the pendency of the application of these T&Cs to such Users.

Please note that any link to sites or applications of third parties on EUF website, on the Online Learning Agreement platform, or in the related legal documentation does not constitute sponsorship or affiliation between such third party and EUF unless explicitly indicated otherwise.

Update of T&Cs

The present T&Cs are subject to change and update. Any information on such updates will be announced on the Online Learning Agreement website and will also be communicated to all Users by notice available on the platform before the change becomes effective.

Last updated: 24 June 2021

  • No labels