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General questions

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titleWhat is the Erasmus Dashboard?

The Erasmus Dashboard is a glimpse into the future of student mobility in Europe. The Dashboard is the simplest and most convenient way to manage the LAs of Erasmus+ exchange students; it connects directly with the OLA as well as the Erasmus+ App to provide you a number of free services. 

See also more support material in the Competence Centre here.

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titleThere is something important missing on the platform...

Please send us your ideas and suggestions and we will do our best to discuss your suggestions with wider group of HEIs and see how it fits in the development workplan.

In-depth questions

Access

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titleHow can HEIs access the Erasmus Dashboard?

HEIs can create their main account here: Erasmus Dashboard. Please bear in mind that only institutional email addresses are accepted (e.g. no hotmail or gmail services). The registration process should be carried out by a manager from the International Relations Office, as this person will give access to other colleagues within the HEI so that they are able to access the Erasmus Dashboard using their own accounts.

After the registration of a HEI, the indicated data is checked before the account is validated. The notification will be sent to the main institutional email address with an invitation to create a password and instructions on the next steps.

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titleWhy is the Erasmus Dashboard only in English?

At a time where we are invested in rapidly developing the Dashboard we do not have the resources to keep updated versions in all the EU languages, but a multilingual framework is one of the features we are keen to introduce in the near future. 

Usage - First Steps

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titleIs it just for the EU countries?

Yes, for now just for the EU Programme countries – Erasmus Charter for Higher Education holders. Yet in the long run we would like to open it up to all HEIs worldwide.

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titleSomething on the Erasmus Dashboard doesn’t work.

If you are experiencing problems, please clear your browser cache (the instructions for this procedure on different browsers should be easy to find online).

Also avoid having different sessions in different tabs within one browsing window (e.g. one where you are logged in and one from the notification email inviting you to sign, etc.)

Please keep in mind that Internet Explorer is not supported, as it is outdated, yet all the others can be used – Safari, Chrome, Firefox, Edge, Opera, Brave, etc.

If you are experiencing issues with downloads or slow loading times - please try again at another moment or follow the instructions above.

The OLA/Dashboard team is currently hard at work in developing a complete new engine for this tool, to address such issues and ensure a much smoother user experience. We will start releasing details about this major update as of mid-June 2020, when we will also hold a webinar on the topic.

Managing of OLAs

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titleWho signs the OLA?

In line with the official template – the “contact person” and/or the “responsible person”. If the contact person and the responsible person are the same the template asks to fill in just one of the fields.

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titleI can’t find a partner HEI in the Dashboard.

The list we are using is the official Erasmus Charter for Higher Education holders list. HEIs can be searched by name (not always in English) or by the Erasmus Code.

Connection with the Erasmus+ App

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titleI am an International Relations Officer, can I also use the App?

You are able to insert your own data (HEI information, deadlines, contact people and much more) and even send notifications to your incoming and outgoing students via the Erasmus Dashboard "App Step-by-Step" section (https://www.erasmus-dashboard.eu).

You can also of course download the Erasmus+ App and navigate it so that you know what you are promoting to your students as well as test the features. The Erasmus+ App is freely available on Google Play and Apple Store.

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titleWho creates the content for the App?

Programme information and news: EC DG EAC

Events: ESN local sections

Tips: mobile students

Default Step-by-Step: EC after a consultation with group of HEIs and ESN Education Committee

Custom Step-by-Step: HEIs (sending and receiving institutions)

Info


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