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titleHow can I find out which of my partners already use the Dashboard?

Due to the data privacy reasons we cannot disclose the list. More than 1000 2200 HEIs from EU programme countries have already requested the access to the Dashboard, and you can also sign LAs with HEIs that are not registered in the system — they will receive email instructions to be able to do so.

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titleWill partners recognise digital signatures?

The Erasmus+ programme guidelines encourage the usage of digital and scanned signatures, and in most HEIs/countries this is an accepted practice. Some HEIs might still hesitate with regards to the usage of such systems, although this is part of a broader cultural change that will inevitably happen. From a legal viewpoint the OLA was designed to ensure no compliance issues would arise, notably with regards to audits, and after over 1075,000 LAs signed online  no no problems have been reported.

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titleWho created the default content for the Step-by-Step guides?

The descriptions are the result of cooperation between the European Commission DG EAC, as group of HEIs selected for such consultation event and the ESN’s Education Committee. They are rather generic in order to fit for all countries, hence we encourage you to make the Step-by-Step institution-specific offering your incoming and outgoing students more guidance at their fingertips.

The Erasmus+ App has already been downloaded more than 7090,000 times.


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titleI didn’t receive the confirmation email when I registered for the Erasmus+ App.

If the confirmation email is not in your spam folder, try to register again to check that your email was not misspelled. If you are still not able to register, contact us at support@erasmusapp.eu and we can confirm the account manually.

If you are using an institutional email address check with your IT service whether the App domain has been inadvertently blocked by your servers — if so they should be able to whitelist such emails.

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